Accepted Payment Methods

The payment methods available for a purchase are displayed during the checkout process.

Available options may vary depending on factors such as customer location, checkout currency, device and the payment services currently enabled by the store.

Currency and Displayed Prices

Product prices and the currency used for your transaction will be displayed through the store and checkout process.

If your payment account uses a different currency, your bank, card issuer or payment provider may apply currency conversion or other charges according to its own terms.

Any third-party conversion fee is determined by the relevant financial or payment provider rather than by NESTVORO® unless otherwise stated at checkout.

Payment Authorization

By submitting an order, you represent that you are authorized to use the payment method selected during checkout.

Payment providers may perform authorization or verification checks before approving the transaction.

If authorization is declined, the order may not be completed.

Payment Security

Online payments may be processed through secure e-commerce and payment infrastructure designed to protect transaction data.

Security controls may include encrypted connections, fraud screening and payment-provider security measures, depending on the checkout services being used.

No online system can be guaranteed to eliminate every possible security risk, but payment services are used to help reduce the need for sensitive payment information to be handled through ordinary customer-support channels.

Payment Card Information

Payment card details may be entered directly into the secure checkout environment provided by the store's payment systems.

Depending on the payment method used, sensitive card information may be processed directly by the payment provider rather than stored directly by NESTVORO®.

If Your Payment Is Declined

A payment may be declined for a variety of reasons determined by your bank, card issuer or payment provider.

Possible reasons can include:

• Incorrect payment details.
• Insufficient available funds or credit.
• Security or fraud-prevention checks.
• Card or account restrictions.
• Address verification issues.
• Temporary payment-provider problems.

If a payment is declined, review the information entered or contact your payment provider if necessary.

Pending or Temporary Charges

In some cases, your bank or payment provider may display a pending authorization before a transaction is fully completed.

A pending authorization is not always the same as a finalized charge.

If an order does not complete successfully but you see a pending amount, the timing of its release may depend on your financial institution or payment provider.

Duplicate or Unexpected Charges

If you believe you have been charged more than once for the same order, first compare the transaction status shown by your payment provider with your NESTVORO® order confirmation.

Some entries may represent temporary authorizations rather than separate completed charges.

If the issue remains unclear, contact us with your order number and a description of the problem. Do not send your full card number.

Order Confirmation

A payment attempt alone does not always mean that an order has been successfully completed.

Where applicable, look for the checkout confirmation page, order number or order confirmation message associated with the completed purchase.

If you are unsure whether an order was successfully placed, contact us before placing another order to reduce the risk of duplicate purchases.

Refunds to Your Payment Method

Approved refunds are generally sent back through the applicable original payment method where supported.

Once a refund is initiated, additional processing time may be required by the bank, card issuer or payment provider before the funds appear in your account.

Please review our Return & Refund Policy for information about refund eligibility and return procedures.

Fraud Prevention and Order Verification

Orders may be subject to security or fraud-prevention checks.

In some cases, an order may require additional review before fulfillment or may be cancelled if there is a reasonable concern about unauthorized activity, payment validity or incorrect order information.

These measures are intended to help protect customers, the store and payment systems from misuse.

Third-Party Payment Providers

Payment processing may involve third-party payment platforms, card networks, banks or other financial service providers.

These organizations may process payment information according to their own terms, privacy policies and security procedures.

NESTVORO® does not control independent banking or payment-provider decisions such as card authorization, currency conversion, account holds or provider-specific fees.

Contact Us About a Payment

If you have a payment-related question connected to an existing order, contact us through the NESTVORO® Contact Us page.

Include your order number whenever available and explain the issue clearly.

For security reasons, do not include:

• Your full payment card number.
• Your card security code.
• Your banking password.
• One-time security codes.