Shipping Policy

NESTVORO®

Shipping Policy

From Our Store to Your Home

This Shipping Policy explains how NESTVORO® orders are processed, shipped and delivered, along with important information about addresses, tracking and delivery issues.

Last updated: September 24, 2026

We want the delivery process to be as clear as possible. Shipping availability, costs and estimated delivery times may vary depending on the products in your order, your destination and the shipping option shown during checkout.

Please review your shipping address carefully before completing an order. Accurate delivery information helps reduce delays and delivery problems.

Any specific shipping price or delivery estimate displayed during checkout will apply to that particular order, subject to carrier conditions and other circumstances described below.

Shipping at a Glance

What to Expect After You Place an Order

Every order moves through a few basic steps before reaching your door.

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Order Received

Your order information is received and prepared for processing.

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Order Processing

Items are prepared for shipment before being handed to the carrier.

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In Transit

The carrier moves the package toward the delivery destination.

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Delivery

The shipment is delivered to the address provided with the order.

Order Processing

After an order is placed, it may require processing before it is transferred to a shipping carrier.

Processing can include order verification, product preparation, packing and other fulfillment steps.

Processing time is separate from the carrier's transit time.

Any specific processing estimate shown at checkout, in an order confirmation or elsewhere on the store should be treated as the information applicable to that order.

Shipping Options

Available shipping methods may vary by delivery destination, product type and order.

The shipping options available for your purchase, if any, will normally be displayed during the checkout process.

Not every shipping method may be available for every address or product.

Estimated Delivery Times

Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Actual delivery timing can depend on carrier operations, destination, customs processes, weather, seasonal demand and other circumstances outside the store's direct control.

Please allow for both order processing and carrier transit when considering the expected arrival of an order.

Shipping Costs

Shipping charges, where applicable, may depend on your destination, products, order value, shipping method and other checkout conditions.

The applicable shipping amount will be displayed during checkout before the order is completed where supported by the store.

Promotional or discounted shipping offers may be subject to separate terms or eligibility requirements.

Shipment Tracking

When tracking information is available, it may be provided after the order has been transferred to the carrier.

Tracking systems sometimes require additional time after shipment before the first carrier scan appears.

A lack of immediate tracking movement does not always mean that the shipment has stopped moving.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review information such as:

Recipient name.
Street address.
Apartment, suite or unit number where applicable.
City and region.
Postal or ZIP code.
Country.
Relevant contact information.

Incorrect or incomplete address information can result in delays, failed delivery or package return.

Address Changes

If you notice an address error after placing an order, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing, fulfillment or carrier transit.

If the carrier offers address-change services after shipment, additional carrier restrictions or charges may apply.

Delivery Delays

Shipping delays can occasionally occur even after an order has been dispatched.

Possible causes include:

Carrier network delays.
Severe weather.
Holiday or seasonal volume.
Customs processing.
Local delivery restrictions.
Address or access problems.
Unexpected transportation disruptions.

We understand that delays can be frustrating. If tracking appears unusually delayed, contact us with your order information.

Split Shipments

In some circumstances, an order containing multiple products may arrive in more than one shipment.

Separate packages may have different tracking information and may not arrive on the same day.

If your order appears incomplete, check any available shipment notifications before assuming an item is missing.

Lost or Missing Packages

If a shipment appears to be lost or tracking has not updated for an unusual period of time, contact us with your order number and available tracking information.

We may need to review the shipment information or work with the relevant carrier before determining the appropriate next step.

Carrier investigations may take time and are subject to the carrier's own processes and requirements.

Packages Damaged in Transit

If your order arrives with visible shipping damage, document the condition as soon as reasonably possible.

Helpful information may include:

Your order number.
A description of the issue.
Photos of the outer packaging.
Photos of the product or affected area.
Any available carrier information.

Delivery Marked Complete but Not Found

If tracking shows a package as delivered but you cannot locate it, first check the immediate delivery area and any location where a carrier may have safely left the package.

Depending on your residence, this may include:

Front or side entrances.
Mail or parcel areas.
Building reception or management.
Household members.
Other designated delivery locations.

If the package still cannot be located, contact us with the order information so the available options can be reviewed.

International Shipping

International shipping availability may depend on the destination and the options shown during checkout.

If a destination cannot be selected or no shipping option is offered during checkout, delivery may not currently be available to that location.

International delivery can take longer because of customs procedures and local carrier processing.

Customs, Duties and Import Charges

International shipments may be subject to customs procedures, import taxes, duties, fees or other charges imposed by the destination country or local authorities.

Whether such charges apply, and who is responsible for them, may depend on the destination, checkout terms and applicable law.

Because specific international tax and duty arrangements have not been provided for this store, this policy does not state that duties are always included or always paid separately. Customers should rely on the information shown during checkout and any applicable local import requirements.